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Spring Quality Symposium

Sorry, we had to cancel. It was the real intelligent thing to do.

Due to the ongoing coronavirus outbreak, the 2020 Spring Quality Symposium on Artificial Intelligence in Health Care scheduled for Friday, April 24, is cancelled.

Your health and safety is very important to us, and we’re sorry for any inconvenience.

We appreciate your understanding. For more information on Baptist’s response to the coronavirus/COVID-19 pandemic, please visit our Coronavirus Resource Center at

Artificial Intelligence in Health Care

Friday, April 24, 2020

7:30 a.m. - 12:15 p.m.

Baptist Memorial Hospital-Memphis
Dr. H. Edward Garrett, Sr. Auditorium
6027 Walnut Grove Road
Memphis, TN 38120

Now in its 20th year, the Spring Quality Symposium gives you the opportunity to learn from renowned quality and safety experts Dr. Thomas H. Lee, Chief Medical Officer for Press Ganey, and Jeff Norton, Vice President of the Institute for Safety, Reliability and Clinical Performance Improvement for TriHealth.

Our guest speakers will reflect on our journey in health care quality and safety and share their vision of the future, with a special focus on artificial intelligence enhancement of care. Watch a new video featuring the 3rd Annual President’s Quality Award winner and take a peek behind the scenes of Baptist Memorial Hospital - North Mississippi’s journey to highly reliable sepsis care. Baptist’s President and CEO Jason Little will also present the 4th Annual President’s Quality Award.

Learning Objectives

  • Recognize current and ongoing evidence-based practices and improvement methodologies that are successfully impacting quality of care in the Baptist community of patients.
  • Discuss artificial intelligence (AI) in health care and its impact on quality and safety.
  • Review challenges for the future of safety in the health care setting.
  • Review system-based quality improvement initiatives which strive to ensure safe, reliable care.

Target Audience

Physicians, advanced practice providers, senior leadership, hospital leadership, Baptist Medical Group practice administrators, nurse managers, quality directors and managers, performance improvement, infection prevention, risk management, and employee health nurses.


Anthony Burdick
System Director, Pastoral Care
Baptist Memorial Health Care Corporation

Henry Sullivant, MD
Vice President & Chief Medical Officer
Baptist Memorial Health Care Corporation

Thomas H. Lee, MD
Chief Medical Officer,
Press Ganey

Jeff Norton, MS
Chief Population Health Vice President, Institute for Safety, Reliability, and Clinical Performance Improvement
TriHealth, Cincinnati, OH

Faculty Disclosure

It is the policy of Baptist Memorial Health Care Corporation (BMHCC) to promote balance, independence, objectivity, and scientific rigor in all educational activities; to require disclosure of relevant financial relationships from individuals engaged in content development or planning of a CME activity; to identify and resolve conflicts of interest related to those relationships; and to make disclosure information available to the audience prior to the CME activity. Presenters are required to disclose discussions of unlabeled/unapproved uses of drugs or devices during their presentations.

Continuing Education Credit

CE Accreditation & Credit

Baptist Memorial Health Care Corporation is accredited by the International Association for Continuing Education and Training (IACET) and is authorized to issue the IACET Credit. Baptist Memorial Health Care Corporation is authorized by IACET to offer .4 CEUs for this program.

Please RSVP by Wednesday, April 22, 2020. For more information, please email